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Privacy Policy

Effective Date: 26/08/2024

At E’Aesthetics Skin, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website (www.eaestheticsskin.com) and our services.

1. What Information We Collect

We may collect personal information when you:

  • Book an appointment or consultation through Phorest
  • Contact us via our website, social media, phone or email
  • Subscribe to our mailing list or promotional offers
  • Purchase products or gift vouchers
  • Provide feedback, testimonials, or complete skin consultation forms

This may include:

  • Full name
  • Email address and phone number
  • Date of birth
  • Address (if required for orders or communication)
  • Skin concerns or treatment preferences
  • Payment information (securely processed through Phorest or other platforms)
  • Website usage data via cookies (for ad targeting and analytics)

2. How We Use Your Information

We use your information to:

  • Book and manage appointments and treatments
  • Communicate with you about your bookings or skincare journey
  • Provide personalised product or treatment recommendations
  • Send appointment reminders, aftercare info, and exclusive offers
  • Improve our services, website, and client experience
  • Process payments securely
  • Comply with legal, regulatory, and professional obligations

3. Disclosure of Information

We will not sell or rent your personal information. We may share your details with:

  • Phorest, our secure online booking and CRM system
  • Trusted service providers (e.g., payment processors, email platforms)
  • Government or regulatory bodies where legally required

All partners adhere to strict data privacy and security standards.

4. Data Security

We store all personal information securely, using trusted technologies and platforms like Phorest. Access is limited to authorised team members only, and your data is protected against loss, misuse, or unauthorised access.

5. Cookies & Analytics

Our website uses cookies and analytics tools (e.g., Google Analytics, Meta Ads Manager) to monitor traffic and improve user experience. You can manage your cookie preferences through your browser settings.

6. Marketing & Opt-Out

If you opt-in to receive emails or SMS from us, we may send you updates, skincare tips, promotions, or event invites. You can unsubscribe at any time via the link in our messages or by contacting us directly.

7. Access, Updates & Your Rights

You have the right to request access to your personal data or ask us to correct, update, or delete it. To do so, please contact us directly.

8. Contact Us

Have questions about how we handle your personal information? Get in touch:

E’Aesthetics Skin
📍 95 Ashmore Road, Bundall, QLD 4217
📞 0437 504 947
📧 info@eaestheticsskin.com

9. Policy Updates

We may occasionally update this Privacy Policy. Any changes will be reflected on this page with a new effective date.